Privacy Policy
Last updated: 18 October 2026
Prime Education ("we") respects your privacy and complies with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. This policy explains what personal data we collect through this website, how we use it and your rights.
Data we collect
When you complete the contact form we collect the name, email address, phone number, region and message you provide. When you subscribe to our newsletter we collect your email address.
We never ask for identity card numbers, passport numbers or bank details through this website. Please do not include such information in your message.
Why we collect it
We use your data only to reply to your enquiry, to provide the UK education advice and related services you ask for, and, if you subscribe, to send you our newsletter.
We do not sell or rent your personal data or use it for any other purpose without your consent.
Transfer and storage
To run this website and handle enquiries, data is stored with the cloud and email service providers we use, whose servers may be outside Hong Kong. These providers process data only on our instructions.
With your agreement, we may share the necessary details with schools, organisations or service providers to arrange admissions, guardianship, accommodation or visas.
Retention
We keep personal data only for as long as needed for these purposes. You can ask us at any time to delete your enquiry or to unsubscribe from the newsletter.
Website analytics and cookies
We use Cloudflare Web Analytics to measure overall website traffic (such as page views and popular pages). It does not use cookies and does not identify or track individual visitors.
The website remembers your language choice in your browser for your next visit. We do not use advertising or tracking cookies.
Newsletter
Every newsletter includes an unsubscribe link. You can unsubscribe at any time and we will stop sending it to you.
Access and correction
Under the Personal Data (Privacy) Ordinance you have the right to request access to and correction of the personal data we hold about you. For any request or question, please contact us through the Contact Us page on this website and mention "personal data request".
Changes to this policy
We may update this policy from time to time. The latest version will be published on this page with the date above updated.